Dienst Stadstoezicht Amsterdam logo

Dienst Stadstoezicht

Dienst Stadstoezicht keeps Amsterdam “clean, whole and safe” using QlikView.

Bedrijfsprofiel

Regio: Netherlands
Omzet: $100M-$1B
Bedrijfstak: Overheid
Functie: Finance, Executive, Human Resources, Service & Support, Operations

"The combination of simplicity and flexibility is unique. Normally, this is a contradiction, but not in the case of QlikView." Jurgen Vernimmen, Planning & Control, Dienst Stadstoezicht (Amsterdam)

Background

  • Independent public service Dienst Stadstoezicht helps to make Amsterdam a cleaner, safer and more accessible city.
  • Among its customers are the Amsterdam district councils.
  • Implements the parking policy, supervises public space, and provides environmental services.
  • Employs 700 people.

Challenges

  • Link data from seven disparate systems.
  • Create a professional and robust environment.
  • Generate easy-to-understand management information.

Solution

  • Deploy fifteen QlikView applications across 4 functional areas to 75 employees. Analyze parking permits, payment levels, fines, hours, invoices, sick leave, facilities and complaints. Support security and visibility while handling large data volumes and gaining up-to-date insight into business performance.

Benefits

  • Provided platform combining simplicity, flexibility and ease of use.
  • Achieved staff savings (operations, administrative).
  • Improved competitiveness.
  • Transformed the Dienst’s service into a knowledge and advice center for the whole city.

 

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