Finance, Executive, Human Resources, Service & Support, Operations
"The combination of simplicity and flexibility is unique. Normally, this is a contradiction, but not in the case of QlikView." Jurgen Vernimmen, Planning & Control, Dienst Stadstoezicht (Amsterdam)
- Independent public service Dienst Stadstoezicht helps to make Amsterdam a cleaner, safer and more accessible city.
- Among its customers are the Amsterdam district councils.
- Implements the parking policy, supervises public space, and provides environmental services.
- Employs 700 people.
- Link data from seven disparate systems.
- Create a professional and robust environment.
- Generate easy-to-understand management information.
- Deploy fifteen QlikView applications across 4 functional areas to 75 employees. Analyze parking permits, payment levels, fines, hours, invoices, sick leave, facilities and complaints. Support security and visibility while handling large data volumes and gaining up-to-date insight into business performance.
- Provided platform combining simplicity, flexibility and ease of use.
- Achieved staff savings (operations, administrative).
- Improved competitiveness.
- Transformed the Dienst’s service into a knowledge and advice center for the whole city.