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Halton Group

Halton Group improves customer relations with QlikView

Bedrijfsprofiel

Regio: Finland
Omzet: $100M-$1B
Bedrijfstak: Industriele Machinerieën
Functie: Finance, Marketing, Operations, Sales, Service & Support, Supply Chain

“Our aim was to find a product that promoted self-sufficiency. We wanted a solution that did not require programming or any extensive set-up to create and run reports. We viewed demos of other products in the past, but after seeing the capabilities and features of QlikView, none of those other products compared.” Kristian Nummelin, Chief Financial Officer, Halton Group

Background

  • Leading international group of companies specialized in developing, manufacturing and marketing indoor climate products and solutions
  • Operations in 16 countries
  • Headquartered in Vantaa, Finland
  • Achieved ~$175 million in revenue with 1,000 employees

Challenges

  • Replace SAP BW ERP reporting system that was complex to use and provided a limited number of reports
  • Standardize on a reporting solution capable of integrating data from multiple platforms and applications
  • Develop an easy-to-use system that would not require users to tax IT or other external resources

Solution

  • Deployed QlikView to 75 users across 7 functions in Finland:
  • Sales Analysis: Measure sales trends and profitability margins
  • Marketing Analysis: Analyze customer base, segments and activities
  • Service & Support Analysis: Assess service resolution performance
  • Supply Chain Analysis: Track supply chain metrics to drive efficiencies
  • Operational Analysis: Monitor production plans based on demand
  • Financial Analysis: Manage operational reporting to better control finances
  • Six Sigma Analysis: Assess product and service quality levels
  • Rapid implementation in less than 1 week
  • Leveraged QlikView Server, Publisher and Connector to replace SAP BW and aggregate data directly from SAP ERP

Benefits

  • Standardized reporting across business functions and systems
  • Business processes monitored and tuned to optimize financial performance
  • End-user self-sufficiency to create and run reports
  • Improved monitoring and follow-up of customer activities leading to higher levels of customer satisfaction
  • Improved supply chain efficiencies

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