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Helsingborg Hospital

QlikView increases the quality of Helsingborg Hospital

Bedrijfsprofiel

Regio: Sweden
Omzet: $100M-$1B
Bedrijfstak: Gezondheidszorg
Functie: Executive, Finance, Human Resources, Operations, Supply Chain

"Analyzing data with QlikView is incredibly simple. I like to compare it to a washing machine – cleaning up all of the information stored within our hospital’s different systems and making it spotless."

Margareta Davegård
PR Manager,
Helsingborg Hospital

Background

  • One of Sweden's largest privatized emergency hospitals and one of the most advanced healthcare providers with ~500 beds and supporting 450,000 annual patient visits
  • Headquartered in Helsingborg, Sweden in the Skåne region
  • Achieved ~ €225 million ($300 million) in revenue with 3,500 employees

Challenges

  • Maintain regional leadership position and high standards of service and medical care
  • Improve the quality of information and statistics that abound in the numerous data systems to drive operational improvements

Solution

  • Deployed QlikView to ~265 users across 5 functions in Sweden:
  • Executive Analysis: Develop MIS system and balanced scorecard in next wave for insight across organization
  • Supply Chain Analysis: Assess pharmaceutical costs
  • Clinical Operations & Care Delivery Analysis: Track patient inflow and waiting times to improve medical delivery; monitor medical journals and diagnoses to improve patient care
  • Financial Analysis: Track financials to monitor financial viability
  • Resource Planning / HR Analysis: Monitor staffing levels and schedules driving performance; measure patient scheduling against metrics
  • Rapid implementation of four applications in 4 weeks
  • Leveraged QlikView Server to link together more than 1.5 million records across a suite of disparate systems including Prima for HR, Provisio for operations, Raindance for finance, Melior for medical journals and Conrad for x-ray systems
  • Next steps include rolling out QlikView to more than 3,000 users

Benefits

  • €179,000 ($240,000) in annual cost savings with 33% reduction in controllers due to efficiency gains
  • Staff leveraging information to draw insights to reduce patient waiting times and improve patient care
  • Improved patient safety through insight into diagnoses Analyze data across systems – clinical, materials and finance

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