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Liverpool Heart and Chest Hospital

QlikView Revolutionises Patient Reporting System at Leading UK Heart and Chest Hospital

Bedrijfsprofiel

Regio: United Kingdom
Omzet: $100M-$1B
Bedrijfstak: Gezondheidszorg
Functie: Finance, Operations

“QlikView has revolutionized the way we work at Liverpool Heart and Chest. Since installing the system we have been able to drill down to ward and patient level and look at areas such as sickness absence, length of stay and even infection levels at the touch of a button. Never before have we been able to analyse Patient-Level Costing to such a detailed degree.” John Stevenson, Service Line Management Project Lead, Liverpool Heart and Chest

Background

  • One of the UK’s largest cardio-thoracic hospitals servicing patients in Northwestern UK.
  • Headquartered in Liverpool, UK
  • Annual revenue of $162 million with 1,300 employees

Challenges

  • Ability to drill down to ward and patient level to be able to look at areas such as sickness absence, length of stay, staff satisfaction, patient safety, annual health check

Solution

  • Deployed QlikView for Patient Level Costing
  • Financial Analysis: Develop flexible costing analysis across departments to spot budget shortfalls and surpluses
  • Operational Analysis: Developed balanced scorecard analysis to align departments with organizational goals. Provided dashboards accessible to each level of the staff, from administrative to clinical
  • Rapid implementation in a few weeks
  • Leveraged QlikView Server to aggregate millions of lines of data from multiple data sources

Benefits

  • Ability to drill down to ward and patient levelRequired little training, resulting in high staff acceptance
  • QlikView is enabling different departments to be managed more effectively

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