MistuElec logo

Mitsubishi Electric Cooling and Heating Solutions

World leader in the manufacture, marketing and sales of HVAC equipment realizes complete ROI from QlikView in 2 months

Bedrijfsprofiel

Regio: North America, United States
Omzet: N/A
Bedrijfstak: Industriele Machinerie├źn
Functie: Marketing, Sales, Service & Support, Web

"In less than two months, we were able to realize a complete ROI and reach new levels of analysis that would have required the hiring of four additional analysts."

Allan Dziwoki
Vice President, Business Services,
MEUS

Background

  • U.S. subsidiary of Mitsubishi Electric Corporation
  • World leader in the manufacture, marketing and sales of HVAC equipment
  • 215th largest corporation in the world
  • Provides technical support and training to contractors, engineers, architects and distributors on line of variable refrigerant flow zoning and split-zoning cooling and heating systems for both commercial and residential installations

Challenges

  • Consolidate data from multiple sources
  • Reduce the manual effort required to analyze business performance and opportunities

Solution

  • Deploy QlikView to employees in 1 week
  • Analyze sales performance, training opportunities, call center volume and lead generation
  • Support security and visibility while handling the data volume of nearly one million records

Benefits

  • Reduced the time and manual effort required to produce reports by 95%
  • Increased productivity of call center reps by 10-20%
  • Achieved visibility of new training opportunities
  • Reduced cost per website lead by approximately 10%

Related Resources

Andere Klantverhalen


Zoek