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Power NI / Viridian Group

Power NI uses QlikView for better customer service

Bedrijfsprofiel

Regio: Europe, United Kingdom
Omzet: N/A
Bedrijfstak: Utilities
Functie: Executive, Finance, IT, Marketing, Operations, Sales, Service & Support

“QlikView is simple to deploy, you can have a complex database mapped and a business reporting application created within a couple of weeks – and then you are already getting value from your investment.”

Eugene Maguire
Strategic Development Manager, Power NI

Background

  • Viridian is Ireland's leading independent all-island energy utility.
  • The group is made up of Viridian Power & Energy (and its independent retail arm Energia) and Power NI.
  • Power NI supplies over 700,000 homes and more than 40,000 farms and businesses.

Challenges

  • Legacy reporting systems making it difficult to easily and accurately understand company performance

Solution

  • QlikView introduced to provide analysis reporting on sales and debt management for business customers and shared with customers through ‘Energy on Line’ to allow them to understand their energy consumption.

Benefits

  • Insights into customer trends to improve company performance
  • Better informed negotiation of long term contracts
  • Unique offering to customers

Related Resources

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