TEAM Computers

TEAM Computers

TEAM Computers

Bedrijfsprofiel

Regio: India
Omzet: N/A
Bedrijfstak: High Tech
Functie: Finance, Human Resources, Sales, Service & Support, Supply Chain

"QlikView has led to insights about existing processes, and helped us to fine tune every element of our business, increasing effectiveness and efficiency. This has contributed to improving bottom-line gains."

Mr. A Rajendran, Director, Information Services, TEAM Computers

Background

  • Single largest IT Infrastructure Solution provider supporting more than 600 customers across India
  • Expertise in domains like Infrastructure Management Services, System Integration - Hardware and Software Custom development, Open source solution, ERP and BI
  • 14 Branches, over 300 Support Locations
  • Headquartered in New Delhi, India
  • 1,200 people, adding 100 people/quarter

Challenges

  • To use TEAM Computersā€˜ vast pool of data to support its ambitious growth plans
  • Proactively manage day-to-day business operations to maximize revenue

Solution

  • Deployed QlikView to ~ 150 users in India
  • Sales Analysis: Tracking sales and service, drill down to customer, brand, branch, branch member levels
  • Service & Support Analysis: Call analysis based on data generated by call tracking system for service department
  • Supply Chain Analysis: Tracking of stock, recording turnaround time for deliveries
  • HR Analysis: Productivity analysis, analyze manpower metrics
  • Financial Analysis: Measure revenue and profitability performance
  • Rapid implementation in less than 4 weeks
  • Leveraged QlikView Server (64-bit) to aggregate data from Navision ERP, Dimension and Excel Sheets

Benefits

  • Unified, quick view of data pulled from multiple sources
  • Improved performance
  • Better control over productivity

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