Analyst Report

Ease of Use and Interface Appeal
in Business Intelligence Tools

Business Intelligence tools play a mission-critical role in identifying new business opportunities and helping knowledge workers make better decisions. But the widespread adoption of BI tools has been hindered by their reputation as being hard to use. Cindi Howson, founder of the BI Scorecard, researches the impact of an appealing user interface and ease of use in this report. It features a case study on Dakotacare, where what initially started as a proof of concept to provide better information on claims processing has grown to 50 different applications including wellness management, fraud detection and risk analysis.

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