Frequently Asked Questions

Please see our Frequently Asked Questions below for answers to some of the most common questions related to Training and our website. If you cannot find your answer here, please contact us at, we are happy to assist you.

 Registration and Cancellation

How do I register for a specific course?

What do I do when I am having problems registering for a class?

How do I decide which courses I should take?

How can I check my registration status?

What do I do if I can't find a class scheduled when I need it or where I need it?

What do I do if I decide I do not want to attend the course anymore?


 Payment Options

How do I pay for my training?


 Training Card Information

What is a Training Card?

How do I redeem my Training Card for classes and other learning options?

How do I purchase a Training Card?

I thought I bought a Voucher, but now I don’t see a place to use this Voucher.